Privacy Policy

Privacy Policy

We are a dedicated startup team working hard to provide you with a fast, secure, and reliable hostel & PG management platform. We treat your data with the highest respect and only collect what is absolutely necessary to run StayMatrix.

1. Data We Collect

• Account Information: Name, email address, property details, and billing information required to create and manage your account.
• Operational Data: Data you input into our system (guest names, room assignments, check-ins, payment records). You retain full ownership of this data.
• Usage Data: Basic logs, performance metrics, and device characteristics to help us troubleshoot errors and improve your dashboard experience.

2. How We Use Your Data

Your data is used strictly to operate the StayMatrix platform, process your subscription payments, customize your regional options, and provide direct technical support. We do not sell your data or your guests' data to any third parties. Period.

3. Data Security

We secure your information using industry-standard protocols. All data is encrypted in transit (via SSL/TLS) and at rest using enterprise-grade secure cloud database providers. We regularly monitor and audit our database access policies to protect your operational details.